We collect personal information from you to process your request for a charter flight.

Without limitation, this information may include your first, second and last name, postal address, contact numbers, email addresses, credit or debit card numbers, billing addresses, and security numbers. Please bear in mind that this information may be processed globally. If acting on behalf of a third party, make sure to obtain their consent before supplying their personal information to us.

Possible ways we can collect such data from you:

• Send us an enquiry
• Make flight related updates
• Recruitment
• Report a problem with our site
• Manage your account and requests

Data collected from customers may also be used to contact you, deliver targeted advertisements, provide you with information (news, special offers etc.), conduct company due diligence, and for performance of a contract or any other purposes such as data analysis, evaluation and improvement of our services, your experience etc.

You may be receiving marketing communications from us, or from third parties used by us to send marketing communication on our behalf, if you have opted in to receive such material where required by law. These may include promotions, special offers and advertisements of our latest products and services or the products and services of any third parties that we consider may be of interest to you. Our marketing communications will always include the option for you to unsubscribe from receiving any further marketing communications; alternatively, you can submit an opt out request at any time using our webforms.

The information we collect from you will be used by Mayfair Jets to ensure you are provided with the best service.

By providing any personal data to us, you fully understand and clearly consent to the transfer, collection and processing of such Personal Data. Such transfer, collection and processing will comply with the terms of this policy.

Without prejudice to the provisions above, we may disclose your personal information to the extent required by law, by any governmental, other regulatory authority, by a court or other authority of competent jurisdiction, in which case, to the extent it is legally permitted to do so, we will give you as much notice of such disclosure as possible.

We have appropriate security measures in place to prevent personal information from being accidentally lost, used or accessed in an unauthorized way. When you book a flight with us, your personal information is transmitted across the internet using high-grade encryption. We also limit access to your personal information to those who have a genuine business need to know it. Those processing your personal information will do so only in an authorized manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

Where applicable data protection legislation provides, you may have a number of rights in relation to your personal information, including rights to:

• Fair processing of information and transparency over how we use your personal information;
• Access to your personal information and to certain other supplementary information that this privacy notice is already designed to address;

Where you ask for access to your personal information, we will endeavour to provide you with this within a reasonable time. In some circumstances, we may charge you a small fee for this service, to cover our administrative costs, for example where your request is excessive or unfounded, you may enquire us to:

• To correct any mistakes in your information which we hold;
• Removal of personal information concerning you in certain situations;

Please note that we are not required to comply with such a request if our use of your personal information is necessary for us to comply with our legal obligations or for the purposes of a legal claim.

If you wish to exercise any of the above-stated rights, get in touch with us via email: info@mayfairjets.com or phone: +971 (0)4 424 3387 ext. 100

We may use “cookies” to recognize you when you visit our website. The “cookies” are small text files used by your web browser to save information about the websites you visit. In most browsers they are enabled by default, but you can always opt to disable them in your browser settings. We use the “cookies” in order to provide more personalized service to you, but you can still browse our website even with your “cookies” disabled. In the latter case the website’s functionality may be limited.

Our websites, online services and mobile applications may, from time to time, contain links to and from websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites and any services that may be accessible through them have their own privacy policies and that we do not accept any responsibility or liability for these policies or for any personal data that may be collected through these websites or services. You are kindly advised to check these policies before submitting any personal data to these websites or using the services.

By using our website, you confirm your consent to the collection and use of your personal information by Mayfair Jets in accordance with this privacy policy.

This page will be updated to reflect changes in the privacy policy. Changed policies will become effective once posted on the website and will not have any retrospective effect on existing contractual arrangements made through this website. You are advised to review this privacy policy as necessary for any changes. If you have questions about our privacy policy or its implementation, feel free to contact us through email: info@mayfairjets.com or phone: +971 (0)4 424 3387 ext. 100

As safety is our top priority, we thrive in working with accredited operators with safety records checked prior to operating flights. Safety culture builds trust and confidence in air travel hence, we continuously vet out aircraft owners from licenses and approvals to crew trainings, maintenance etc to ensure safe and smooth operations to our customers. Aviation safety is crucial because there are lives involved and is a step towards the prevention of accidents and incidents in the industry. In other words, “Safety is no accident”. The best strategy for aviation safety is prevention, which can be achieved through various means. One of this is the identification of hazards before they become risks. In that, we always provide air charter flyers with the highest level of safety.

Our Goal is simple: Take-off and land safely!

Mayfair Jets has established a quality management system that comprises of a set of policies, processes and procedures required for the planning and execution of safe and efficient air operations. Quality plays a significant role in establishing the foundation of any business. As a result, we examine thoroughly whether all flight related activities are conforming with applicable requirements and standard procedures, this in turn ensures compliance and best service quality.

Having a good quality management system in place takes all these challenges into account and brings forth solutions that help elevate the service quality and meet the desired standards. We take pride in delivering high quality service by complying to local regulations and the aviation industry, to meet or exceed the expectations of our customers.

Diversity is essential in achieving our mission of ensuring safe travel across the region and beyond. Mayfair Jets engages in membership associations and creates valuable partnerships with private jet as well as commercial jet owners for delivering consistent passenger experience and mutual growth. Through concentric diversification, we provide the best services that are flexible to your choice.

A diverse workforce brings a wealth of perspectives, drives innovation, improves problem-solving techniques, and enhances customer service. For an industry that thrives on safety, efficiency, and customer satisfaction, the benefits of diversity are multifaceted.