Flight Support

We manage all aspects of your journey, from detailed flight planning to efficient ground services, ensuring seamless operations at every stage. With 24/7 global support, customized solutions, and expert regulatory guidance, your travel is always in safe hands.​

Flight Support Inquiry

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Flight Planning

No matter the mission, our team provides precise and reliable flight planning and dispatch solutions. We support all aircraft types and operate across global destinations, ensuring every aspect of flight planning is optimized — from aircraft performance and airport suitability to weather conditions, NOTAM briefings, and ATC route evaluations. Utilizing the PPS flight planning software, we ensure accuracy, efficiency, and full compliance with international standards. Our goal is to deliver every flight to the highest levels of operational and safety excellence.

  • We customize every flight plan and dispatch procedure to align with company standards and meet all CAA regulatory requirements.
  • Our certified dispatchers track your aircraft in real time, maintaining constant oversight of weather conditions, NOTAM updates, and airport activity throughout the flight.
  • We provide comprehensive Weather and NOTAM briefing services, delivering timely updates and critical insights to support flight safety and operational decision-making.
  • We implement smart solutions to minimize cockpit administrative tasks — including digital flight plan uplinks and paperless flight documentation systems.

Fuel Services

We provide reliable, efficient, and timely aviation fueling solutions worldwide. Leveraging strong supplier networks, we offer competitive rates and dependable service across all locations, including challenging destinations.

Our credit facility program helps minimize financial risks, while our experienced team ensures seamless coordination and quick turnaround. We are available 24/7 to deliver accurate fuel quotations and responsive support for all operational needs.

refueling of the airplane

Overflight and Landing Permits

Obtaining overflight and landing permits is a vital step in ensuring a compliant and efficient flight operation. We work closely with Civil Aviation Authorities across the globe to facilitate swift coordination and regulatory approvals.

Our experienced operations team ensures that all requirements are met on time, allowing your itinerary to proceed seamlessly and without operational interruptions.

Permit support is available for:

  • VIP & Executive Operations
  • Diplomatic & Government Missions
  • Private Business Flights
  • Cargo & Freight Movements
  • Passenger Services
  • Air Ambulance & Humanitarian Missions
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Ground Handling

Every smooth departure and safe arrival begins on the ground. Our ground handling philosophy is built on precision, coordination, and operational readiness. Rather than assigning providers based solely on aircraft category, we carefully select handling partners based on mission profile, airfield infrastructure, regulatory requirements, and service quality standards at each destination.

From Head of State and VIP executive movements to corporate shuttle operations, leisure flights, and cargo rotations, we maintain an unwavering commitment to safety, efficiency, and confidentiality.

Through our global network of accredited handling agents, we deliver end-to-end ground support, including passenger and crew assistance, ramp and turnaround supervision, baggage coordination, airside transport, dedicated security measures, and crew accommodation arrangements.

Each operation is supported by our Station Managers who provide on-site oversight and real-time coordination. Their role ensures that every ground handling activity is executed with precision, adherence to operational protocols, and punctuality — ensuring your aircraft is ready for departure exactly when it needs to be.

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Customs and Immigration & E-APIS

Efficient CIQ coordination is vital to international operations. At Mayfair Jets, our Flight Support team ensures all Customs, Immigration, and Quarantine procedures are completed swiftly and in full compliance with regulatory requirements.

Working closely with airport and government authorities, we facilitate priority clearances for passengers, crew, and aircraft — from advance documentation to on-site coordination — minimizing ground time and ensuring operational continuity.

Services Include:

  • CIQ coordination and clearance management
  • E-APIS preparation and submission
  • Passenger and crew data verification
  • Visa and entry requirement assistance
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Ground Transportation

Ground transportation is a vital part of every flight operation, driving efficiency, safety, and the passenger experience. Mayfair Jets’ Flight Support team delivers fully coordinated on-ramp and off-airport transport for passengers, crew, and VIP movements.

On-ramp, we secure approved vehicle access for smooth, discreet transfers between aircraft, terminals, and FBOs—fully compliant with airport authority and security protocols to minimize ground time and maintain operational control.

Off-airport, we arrange premium transportation through vetted partners, from chauffeured VIP vehicles to dedicated crew transfers. Every movement is planned with precision to align with flight schedules, ensuring punctuality, comfort, and confidentiality.

With 24/7 global oversight, we manage every route, change, and contingency to keep ground movements seamless. Our mission: provide transport solutions that uphold the safety, professionalism, and reliability of your flight—from on-ramp to destination.

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Catering

Catering is a key element of the onboard experience and an extension of operational excellence. Mayfair Jets provides end-to-end catering coordination aligned to business aviation, charter, and government flight requirements.

We work with approved in-flight caterers, FBOs, and premium hospitality partners to ensure all meals meet strict standards of safety, quality, and presentation. Orders are managed with precision—from menu planning and dietary compliance to secure delivery and airside clearance—aligned with airport and regulatory requirements.

Menus are built for passenger preferences, sector length, and cultural considerations, with balanced crew options suited for long-duty and international flights. With 24/7 oversight, our team coordinates directly with providers to ensure punctual delivery and exceptional presentation.

For VIP, executive, or long-haul missions, Mayfair Jets delivers catering solutions that match the professionalism, discretion, and detail expected in premium flight operations.

 

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Hotel and Crew Accommodations

Reliable, well-coordinated accommodation is critical for operational readiness and crew welfare. Mayfair Jets’ Flight Support team manages hotel and crew lodging with the same precision and professionalism that define every aspect of our operations.

Through partnerships with global hotel chains and trusted local providers, we secure preferred rates, guaranteed availability, and flexible terms—even during peak travel. Each booking is carefully chosen for airport proximity, security, transport access, and crew rest compliance, ensuring efficiency and regulatory adherence.

For VIP passengers and executive delegations, we arrange premium accommodations with enhanced privacy, security, and personalized service. For flight and cabin crew, we provide comfortable, crew-focused lodging that supports rest, recovery, and mission readiness.

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With operational presence across Dubai, Egypt, Germany, Italy, Spain, the United Kingdom, Indonesia, and the United States, our network delivers true global reach backed by regional expertise — ensuring seamless coordination and operational continuity for both scheduled and ad-hoc missions.

Why Choose Mayfair Jets Flight Support?

  • Reliable and Efficient Ground Handling
  • Comprehensive Global Permit Coordination
  • 24/7 Flight Operations Center
  • Customized Flight Planning Solutions
  • Competitive and Dependable Fuel Services
  • Exclusive Transportation for Crew and VIPs

Why Choose Mayfair Jets Flight Support?

  • Reliable and Efficient Ground Handling
  • Comprehensive Global Permit Coordination
  • 24/7 Flight Operations Center
  • Customized Flight Planning Solutions
  • Competitive and Dependable Fuel Services
  • Exclusive Transportation for Crew and VIPs